1. Where do you ship to?
We currently ship across the United States. International shipping options may be available — please get in touch with us for more details.
2. How long does shipping take?
Delivery times vary by product and destination. Please see our Shipping Policy for the current processing and delivery estimates; these are estimates, not guaranteed arrival dates.
3. What is your return policy?
We do not offer voluntary change-of-mind returns or exchanges, except where applicable law requires them. If your item arrives damaged, defective, incorrect, or incomplete, contact us promptly with your order number and photos or a short video. Please see our Refund Policy for how to request help and for your legal return rights.
4. Are your products eco-friendly?
We aim to offer thoughtful home goods. Materials and features vary by item, so please check each product description for details. We do not claim that every product meets a particular sustainability standard.
5. How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number so you can follow your package every step of the way.
6. How do I contact customer support?
You can reach us through our Contact page or email us directly. We aim to respond within 24–48 business hours.